Shipping & Delivery Information
Shipping & Delivery Information
We ship replacement Fitbit straps and bands to customers across the United Kingdom, United States, Canada, Australia, New Zealand and most European countries.
Once your order has been dispatched, you’ll receive a shipping confirmation email containing tracking information so you can follow your delivery online.
Delivery times can vary depending on destination country and local postal services, however most orders arrive within the estimated timeframe shown at checkout.
Track Your Order
You can track your parcel using the tracking link included in your dispatch confirmation email. After arriving in your destination country, your order will usually be delivered by one of the postal providers listed below.
| Country | Local Delivery Service |
| Australia | Australia Post |
| Austria | Österreichische Post |
| Belgium | Bpost |
| Bulgaria | Bulgarian Posts |
| Canada | Canada Post |
| Croatia | Hrvatska pošta |
| Czechia | Česká pošta |
| Denmark | Post Danmark |
| Estonia | Omniva |
| Finland | Posti |
| France | La Poste |
| Germany | Deutsche Post |
| Greece | Hellenic Post |
| Hungary | Magyar Posta |
| Ireland | An Post |
| Italy | Poste italiane |
| Latvia | Latvijas Pasts |
| Lithuania | Lietuvos paštas |
| Luxembourg | Post Luxembourg |
| Malta | MaltaPost |
| Netherlands | PostNL |
| New Zealand | New Zealand Post |
| Poland | Poczta Polska |
| Portugal | Correios de Portugal |
| Slovakia | Slovenská pošta |
| Slovenia | Pošta Slovenije |
| Spain | Correos |
| Sweden | PostNord |
| United Kingdom | Royal Mail |
| United States | United States Postal Service |
If you have any questions regarding delivery, tracking or shipping times, feel free to contact our customer support team and we’ll be happy to assist.